Troubleshoot Adobe Premiere Pro

Most of the time, Adobe Premiere Pro works great. But, what do you do when it doesn’t? Here are some trouble-shooting techniques you can use when Premiere Pro dies.

Unlike Final Cut Pro, where trashing preferences can improve the stability of the program, Premiere doesn’t use preference files the same way. While you can trash them – press and hold Option (Alt on Windows)  while restarting Premiere – most of the time, you don’t need to bother.

First, make sure that this isn’t a problem that Adobe is aware of.

Visit Known Issues in Adobe Premiere Pro.

Next, Adobe created a variety of webpages specifically for trouble-shooting Premiere. For example:

• How to improve choppy playbackin Premiere
• Troubleshoot Issues Importing or Playing Video Files

This second troubleshooting page provides three categories of help:

• Basic playback issues
• Serious playback issues
• Freeze, closures or error

OTHER HELP

MotionArray published a series of video troubleshooting techniques specifically for Premiere. These currently consist of seven titles:

• Solved! Fix the Premiere Pro Media Pending Error (2021)
• Quick & Handy Fixes for Audio Not Playing in Premiere Pro
• 14 Ways to Fix Premiere Pro CC Playback Lag Issues
• How To Make Premiere Pro Stop Crashing!
• Manage Your Workflows with Proxy Files in Premiere Pro
• Learn How to Delete Premiere Pro Cache Data
• Solved: How to Relink Missing Media in Premiere Pro

SUMMARY

As well, for more macOS problems, here’s a troubleshooting guide that I wrote:

When Things Go Wrong – Troubleshooting Your Mac

Hopefully, your version of Premiere will run smoothly whenever you need it. However, when problems crop up, now you’ve got places to visit for help.

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