Support

Do you want Larry to answer a specific question that you are stuck with?

If you need priority phone or screen-sharing support with Larry, please select one of those options from the drop-down in the Contact form below.

For general requests, please select “General Request.” Please first read our “General FAQ,” found here.

For more information on the types of support we offer, please scroll down. Thank you!

Consultation and Support

Do you want Larry to answer a specific question that you are stuck with?

If you need priority phone support or priority screen-sharing support with Larry, please select one of those options from the drop-down in the Contact form above. Thank you!

Our fees

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Priority Phone Support

Provides over-the-phone system diagnosis, operating procedures, and software problem-solving. Not all problems can be solved over the phone, but he’ll try.

Minimum billing: 15 minutes
Price: $125 / hour

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Priority Screen-sharing Support

Screen-sharing is best used for solving complex technical problems that can’t be easily resolved over the phone. Not all problems can be solved with screen-sharing, but he’ll try.

Minimum billing: 15 minutes
Price: $125 / hour

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Individual and Small Group Training

Larry also provides individual or small-group training. Click here to learn more.