Review: BenQ PD2725U-T Computer Monitor [u]

Posted on by Larry

[Update, Nov. 17, 2024. After owning this monitor for a year and a half, I love how the screen looks and the stand it is on, but there are two features that drive me completely nuts: How difficult it is to connect cables without laying the monitor on its side and how it is impossible to easily change monitor inputs either using the puck or the toggle thingy on the back of the monitor.

Regardless of which input is selected, the monitor reverts back to its original setting. The only option that reliably works is to disconnect all cables EXCEPT the one you want to use. Which is ridiculous.

Compounding connecting cables, the monitor labels are engraved into the plastic case, which is a dark, dark gray. The labels are impossible to read without a flashlight and magnifying glass.

If you never change cables or inputs, this isn’t a big deal. But I’m constantly switching gear and changing the monitor settings are beyond challenging. Sigh…. It should not be this difficult.]

About a month ago, I purchased a BenQ PD2725U monitor because I wanted a color accurate monitor for scanning still images and video editing. My goal was to get a monitor that I could trust that what I was seeing was what the image actually looked like. The specs of the BenQ met that goal.

As I was researching this review, I also learned that I have set the color spaces of my monitors incorrectly… for years. This review describes how to properly setup any monitor – not just BenQ – to provide accurate color representation.

NOTE: Since my earliest days in television, I realized that I have no control over how the viewer adjusts their monitor. It could be mis-adjusted in all sorts of completely inappropriate ways. All we can do – then and now – is to make the image look as good as it can and meet the specs for the job. After it leaves our hands, there’s nothing we can do except hope for the best.

EXECUTIVE SUMMARY

The BenQ 2725U-T 27″ is a 4k (3840 x 2160 pixel at 163 ppi) monitor designed to provide color accurate color for a wide variety of uses. What impressed me about BenQ, the company, was their focus on color accuracy. They have a color lab specifically devoted to color reproduction.

The PD monitor series is marketed for designer and videographers. BenQ has other models designed for other monitor tasks.

Its IPS display is evenly backlit, with no vignetting (darkening) in the corners. Its default color settings exactly match those of MacBook Pro laptops, though somewhat darker.

NOTE: BenQ invented AQColor (link) for people who require precise color accuracy.

The PD2725U provides ports for USB-C, ThunderBolt 3/4, DisplayPort and HDMI. Up to four video signals can be connected at once. Their website says it provides up to 65 watts of power to a connected laptop. A USB hub is available on the back of the monitor, however I was not able to test this because I could not get the USB-C/Thunderbolt port to work.

NOTE: The monitor does not seem to support auto-sensing input video signals, requiring the video input port to be set manually.

It includes a programmable hotkey puck so users can quickly control common features like brightness, contrast and audio volume.

The PD2725U is Pantone-certified for color accuracy. It is calibrated at the factory for color accuracy and through choosing the right menu can support:

With an average brightness of 250 nits (maximum of 400 nits) and a contrast ratio of 1200:1, this is not an HDR monitor. Nor is it as bright as the display of a MacBook Pro. However, it is ideal for still images and standard (Rec. 709) video, neither color space requires more than 160 nits of brightness. (In fact, the normal limit for Rec. 709 is 100 nits.)

Assembly is easy, the monitor stand is a delight, providing 4″ of vertical lift, tilt, pivot and swivel movements that reposition the monitor without effort at any time.

NOTE: However, once cables are connected – especially if using the cable clip – vertical rotation may be constrained.

The BenQ also includes speakers and a headphone jack, which I don’t need and didn’t test.

If all you need is a monitor for your computer, there are excellent choices from a variety of companies that cost less than the BenQ. However, if color accuracy is important to you for editing or correcting still or moving images, and you don’t want to pay extra for the monitor stand, the BenQ PD2725U is an excellent choice.

Manufacturer: BenQ
Product: BenQ PD2725U-T
Website: https://www.benq.com/en-us/monitor/professional/pd2725u.html
Price: $849.00 (US)

TWO TYPES OF MONITORS

NOTE: I am indebted to Art Suwansang, BenQ Global Ambassador, for providing the technical background I relied on for this article.

There are two ways to calibrate colors on a monitor: hardware and software. High-end monitors such as Sony, Flanders Scientific, Azio and others use hardware calibration. This requires a chip inside the monitor that specifically handles color calibration and display. These monitors are priced in the thousands of dollars.

Software calibration handles calibration in software, where color changes are made on the video card. (All Apple monitors, including the Pro XDR HDR display, use software calibration.)

Also, there is a YouTube video featuring a BenQ color expert talking about the “danger” of connecting computer monitors using HDMI cables causing inaccurate color. While this is a true statement, it only applies to hardware-calibrated monitors. For software-calibrated monitors, how you connect is unimportant and yields the same results.

MONITOR SETUP

After admiring the all-cardboard packaging of the Apple Studio Display, the BenQ arrived surrounded by plastic bags and styrofoam. While this safely protects the monitor during shipment, it wins no extra points from the environment.

Setting up the monitor took about fifteen minutes, half of which was spent reading the manual and changing my mind on where to put it. The stand easily clips into the back plate (see screen shot above). there is also a button (red arrow) providing a fast release if/when you need to disassemble the monitor. This is light years better than the work needed to disassemble the stand on an LG display.

NOTE: The monitor also includes support for VESA mounts.

The back of the monitor holds all connections. These all point down, with a plastic cover to hide them from view. The monitor supports connections via: HDMI, DisplayPort, USB-C and Thunderbolt.

It also supports picture-in-picture from two different video sources, or up to four images using four different image sources.

However, as far as I can tell, it does not auto-sense active video signals and figuring out how to use the joystick to set the correct video source is so cryptic as to essentially be trial and error. Also, once the correct video source is selected, it takes the monitor up to five seconds to recognize it, so it is important to be patient when testing to see whether you’ve selected the correct setting.

TIP: Plug in all cables and attached the cable clip before you stand the monitor up and attach the back plastic cover. It is virtually impossible to find the right port and plug in a cable with the monitor standing. And removing the plastic cover while leaning over from the front of the monitor is… challenging.

Also, like many monitor manufacturers, BenQ labels monitor connections by stamping text into the plastic. This may save BenQ money, but it is DARN HARD to read these labels in any sort of light. (The red arrow above points to the port labels.) I took six different photos before I found the right angle of camera and light that made these labels at all readable. Sheesh!

NOTE: Nothing I could do would get the BenQ to recognize a Thunderbolt 3 connection from the MacBook Pro to the monitor. I tried both ports multiple times over two days. Connecting via HDMI or Display Port worked fine. This may be an operator error – the input selection switch is very cryptic.

Something I like is that cable management is simple and neat. A clip hold cables to the monitor stand. This clip is easy to add, remove or change position.

The plastic back cover takes practice to get on or off; especially with cables attached. But, since I changed my mind several times about how I wanted to cable this monitor, I got plenty of practice.

I move this monitor between two computers: a Mac mini and a MacBook Pro; though both are never connected at the same time. The Mac mini connects using HDMI, while the MacBook Pro connects through a CalDigit dock using DisplayPort or directly using HDMI.

TIP: Rotate the monitor before connecting any cables, especially if you plan to use the cable clip. If you plan to rotate the monitor regularly, don’t use the cable clip because the cables and clip will prevent the monitor from rotating.

OPERATION

Press the power button on the back (left red arrow) to turn the unit on or off. The joystick (right red arrow) controls the on-screen display (OSD) menu options.

Since the BenQ comes factory set with display settings that match a Mac, if all you need is to match your Mac monitor, you are done.

From unpacking the box to full operation took 30 minutes – including time spent reading the setup guide and trying different cable connections.

CHANGING DISPLAY COLOR SETTINGS

This is the section where I learned the most in writing this review. Here’s the key statement:

Never change color settings on the computer.
Change color settings on the monitor.

Here’s how.

We  use the Apple Display Settings to set the Color Profile of the computer to match the profile of the monitor. It will have the monitor name in the profile name.

The easiest way to think about what’s happening behind the scenes is this analogy: The computer feeds a high-quality “raw” image to the monitor, defined by the monitor profile. The monitor then takes that feed and applies a LUT to it so that the image then conforms to a specific setting; for example Rec. 709, sRGB, P3, and so on.

In other words, we change settings on the monitor, not the computer.

ON-SCREEN DISPLAY OPTIONS

The on screen display (OSD) has a variety of setup options to choose from.

These are some of the color spaces the BenQ supports.

The hotkey puck has five buttons on it. I programmed three of them to switch between the default MacBook Pro settings, sRGB and Rec. 709. This makes it easy to quickly switch color modes. Aside from this switch, I don’t use the puck during normal operation.

CAN WE TRUST IT?

Once we have the monitor set for a specific color space, the key question remains: Can we trust the images the BenQ displays? Well, like everything in tech, the answer is: “It depends.”

Because I do both video and stills, my goal is to use a calibrator – which I don’t yet own – to set the brightness levels to 120 nits. That setting covers both.

SUMMARY

At the end of the day, as my British friends say, it comes down to trust. I don’t have the technical gear to verify that this monitor is actually displaying 100% of the Rec. 709 or sRGB color space.

But I CAN easily see the grain in a still photo or the noise in a video signal. I can see the extra edge detail added by an iPhone camera, or the subtle details in grayscale or color. All of these are easy to spot.

There is a clear difference when switching color spaces between P3, sRGB and Rec. 709. The image is stable, with no flicker, and text is easy to read. Colors are bright, lighting is even from edge to edge with no vignetting.

Based on what I’ve learned and seen, I’m comfortable making color and composition decisions based upon what I see with the BenQ PD2725U. And that’s the highest praise you can give any monitor.


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13 Responses to Review: BenQ PD2725U-T Computer Monitor [u]

  1. mike janowski says:

    What ever happened to printed labels using white paint?

    • Larry says:

      Mike:

      As far as I can tell, monitor manufacturers feel they are too obvious. Illegible black text is much more stylish.

      Larry

  2. Thanks, Larry. I enjoyed your review. I’m particularly interested in how to set up displays to match each other in Rec 709. I’m using a MacBook Pro (M2Max). I understand how to select the external display name in the Color Profile menu and set the display color settings.

    I’m a bit confused about which color setting to use for the MBP display. If I set the MBP to Apple XDR Display or Apple Display, it doesn’t match the Rec 709 on my external monitor. I think that’s mainly related to how the brightness slider on the MBP is set. Is there a way to equalize the brightness between the MBP and external monitor? Am I missing something?

    • Larry says:

      John:

      I’m in the process of finding out from Apple and Adobe exactly how to set the monitor on the Mac itself.

      You are correct, using the default monitor setting for Mac monitors is both brighter and provides a wider range of colors than Rec. 709. My suggestion – until I learn more – is run the interface on your Mac display, monitor the video using the Rec. 709 external display.

      Larry

  3. Rod M. says:

    Larry – which BenQ monitor would you recommend that does feature HDR?

  4. Ricky Dominguez says:

    Larry, why did you select the BenQ PD2725U and not the BenQ PD3220U?
    The are exactly the same except that the BenQ PD2725U have 163 ppi and the BenQ PD3220U have 140 ppi.

    I work at a production house and sometime we show to multiple client at a time and I think a bigger screen would it be better. Please let me know what you think.

    • Larry says:

      Ricky:

      Two reasons:

      1. I sit 20″ in front of the screen. The higher resolution of the 27″ display means the images look crisper. (Both displays have the same resolution but the 32″ monitor spreads the pixels across a wider distance.)

      2. I don’t have room for a 32″ monitor on my two-monitor VESA mount.

      Larry

      P.S. If I were using this as a client display where the clients are a few feet from the monitor I’d probably choose the 32″. But this isn’t my use.

  5. Jay Creighton says:

    Hi, Larry:

    I’m about to purchase the M2 Max Studio that you recommended in your June 09, 2023 newsletter and also a monitor to go along with it (the BenQ PD2725U-T you recommend in this newsletter). Two questions: Are you still satisfied with the M2 Max Studio you purchased then? And, are you still satisfied with the BenQ PD2725U-T monitor you reviewed and described in this edition (May 19, 2023) of your newsletter? I rely greatly on your opinion but, since it’s been over a year since you recommended these products, I thought I’d reach out and ask if you would do anything regarding these purchases differently. My video editing needs are simpler than your (I record and edit educational videos of 10-15 minutes each for other lawyers, law school students, and laypersons. I use a single camera in front of greenscreen and employ text graphics and B-roll to make the videos more compelling. I use DaVinci Resolve Studio as my primary NLE although I’m proficient with FCP.) To be sure my message gets to you, I’m posting this comment at the bottom of both of your newsletters I reference here. Thank you, Larry. Jay

    • Larry says:

      Jay:

      Great questions. The answer: I LOVE! the M2 Max Studio. I have not had any problems with it, it is far, FAR faster than anything else I’ve ever worked with, and editing with it is a breeze. Stunningly fast. (And that’s with the Max chip.)

      As for the BenQ, I like it and, if I had the need, I’d buy it again. But, so far, both machines are running perfectly.

      Yup. I still recommend both of these, even after a year of continuous use.

      Larry

  6. Uddy says:

    Hi Larry – Excellent and practical review. I am deciding between this model and the SW272Q (2560X1440) model. I am a landscape photographer who creates for online as well as occasional prints. I also produce nature videos (short form). My specific question is in your experience do you think a compromise on resolution is worthwhile to get potentially more accurate colors with the hardware calibration that the SW lower resolution model offers?

    • Larry says:

      Uddy:

      I suggest always prioritizing color accuracy over resolution. Anything posted online – unless you are offering downloads – will post using JPEG and at 2K resolution or smaller. Having a 5K monitor won’t do your final images any good. For those occasional prints, color accuracy is critical, followed by the color accuracy of your printer, followed by resolution. High-quality color prints will require at least 300 dpi and perhaps more. This means that whatever resolution you see on your monitor won’t be the same as your printer.

      Just my thoughts.

      Larry

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